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Frequently Asked Questions
If you've got questions, we've got answers. Check out our most frequently asked questions here:
An escape room is an adventure game in which players solve a series of puzzles and riddles using clues, hints and strategy to complete the objective at hand. Players are given a set time limit to unveil clues which are hidden within the rooms in order to solve a quest. Rooms are not locked at any time and lights are always on.
​The themed rooms at our downtown Portsmouth office that allow groups to work as a team to complete a specific set of task to complete a specific goal. These are available to company/corporate events during the week (by appointment) and available to others on the weekends by booking online.
Reservations for Monkey Mind Escape Rooms are booked online. Walk-Ins are always welcome but are subject to availability. If you are unsure of how many players will be with you, please book the time/date/room that you want for a minimum of 2 people and then you can arrive with others. Please note that you cannot exceed the capacity of the room, and we do request that you arrive 15 minutes early so that we can adjust your reservation and take payment.
Our schedule is subject to change throughout the year. Please see our homepage for the most current version of our hours.
Our latest booking is up to 40 minutes prior to our closing time on that night.
A Monkey Mind Escape Room adventure costs $36 per person. Company/corporate events are quoted based on your specific request. We do offer discounts for First Responders, Active Military, Teachers, current UNH Students and others. See our promotions page for information. Every Thursday (excluding holiday and vacation weeks) bring your group into Monkey Mind for $18 per person.  No further discounts can be applied, but no promo code is needed. Discounts, promo codes and Half Price Thursdays are not valid in The Yule Star.
Paid parking in downtown Portsmouth can be found adjacent to the building in the Worth lot, found at 25 Maplewood Avenue. If the lot is full, Hanover Garage (34 Hanover Street) can provide additional parking and is only a short walk away. You can also park at The Foundry Place Garage (100 Foundry Pl) which is about a 5 minute walk away from Monkey Mind.
If your group contains minors under the age of 18, their legal guardian must fill out a waiver form for them. Waivers are available when you arrive, or you can download our waiver here.
To reschedule your reservation, please call (603)498-8997 or send an email to info@monkeymindescape.com. We request that you reschedule your reservation to another date/time rather than cancel. Cancellations made within 24 hours of a reservation will not be refunded, but the customer will be issued a credit to use for a future booking.
To cancel your reservation, please call (603)498-8997 or send an email to info@monkeymindescape.com. We request that you reschedule your reservation to another date/time rather than cancel. Cancellations made within 24 hours of a reservation will not be refunded, but the customer will be issued a credit to use for a future booking.
No, doors are never locked. If you need to leave, you can exit at any time.
Please arrive 15 minutes prior to your scheduled game time to use bathrooms, complete waivers, adjust reservation and have a brief overview of your adventure.
If you are having difficulty, game masters will offer you up to three hints upon request. However, there is no reward for completing rooms except for the satisfaction of beating a fun challenge!
Groups MUST arrive 15 minutes prior to their scheduled time. Games will begin promptly at the designated start time. If you group arrives after the scheduled start time, you will need to reschedule to another date and/or time. To reschedule your reservation, please call (603)498-8997 or send an email to info@monkeymindescape.com. Cancellations made within 24 hours of a reservation will not be refunded, but the customer will be issued a credit to use for a future booking.
If you group arrives after the scheduled start time, you will need to reschedule to another date and/or time. To reschedule your reservation, please call (603)498-8997Â or send an email to info@monkeymindescape.com.
Your full experience with us will take about 90 minutes: 15 minutes for check in and pregame briefing, 60 minutes to complete the room, and 10 minutes for post-game review and photos.
Yes, you can bring your personal items into your room with you.
Our rooms can accomodate as few as two and as many as 8 players, depending on which adventure you choose.The Yule Star is designed for 2 - 6 adventurers. The Cursed Tomb is designed for 2 - 8 players, The Antidote is designed for 2 - 6 people. Legend of the Shoals is designed for 2 - 6 people. Gates of Atlantis is designed for 2 - 5 people.We do request that you book for a minimum of 2 people to secure your date/time/room, and you are welcome to bring others with you when you arrive. But, please do not exceed the room capacity and make sure that you arrive 15 minutes before the reservation time, so that we can adjust the reservation and take their payment.If you have a group larger than the room can accommodate, we can book multiple rooms. Please let us know so we can coordinate starting the rooms at the same time. Call us at (603) 498-8997 or email us at info@monkeymindescape.com
While the jumpscares in The Antidote and The Cursed Tomb might surprise children or more sensitive adventurers, they are more mild than you would find in a haunted house. Note that while The Antidote is suitable for all ages, The Cursed Tomb is recommended for adventurers ages 13 and older due to its overall content and difficulty.
While the rooms have thematic lighting to enhance the experience, we provide plenty of light to illuminate all the objects in the room. Adventurers should not worry about not having enough light to be able to see properly.
You will be in a room approximately the size of a standard bedroom, so you shouldn't have any problems unless you are particularly sensitive. Please also note that the doors are left unlocked, and you can leave the experience at any time if you are experiencing discomfort.
The recommended age is 12 and up depending on their experience with escape rooms, although younger participants will not be turned away. Children under 16 years old must have a paying adult present in the room with them. Waivers are required for everyone participating. Participants under the age of 18 need to have a waiver signed by a parent, guardian, or responsible adult. A blank waiver is available here.
We consider escape rooms are an appropriate activity for children ages 12 and older, although this can vary depending on the young adventurers experience. However, all children under the age of 16 must have a paying adult present in the room with them. Waivers are required for all participants. Also note that participants under the age of 18 need to have a waiver signed by a parent, guardian, or responsible adult. A blank waiver can be found here.
Yes, we ask that you please sign a wavier each time you play a game. Waivers are required for everyone participating. Participants under the age of 18 need to have a waiver signed by a parent, guardian, or responsible adult. A blank waiver is available here.
Advance booking online is preferred to ensure you can play the room you want to, as we can sell out. Walk-ins are welcome but are based on what rooms are available, and might require waiting in our lobby until a time opens up.
Private rooms are reservations made for just your party. In other words, there will not be strangers playing the escape room with you. Some escape room companies will put multiple parties into a room at the same time. At Monkey Mind Escape Rooms, all of our bookings are private.
Yes, but we ask that you never reveal any of the puzzle answers or hints to anybody outside of your escape room group. This helps us preserve the challenge of our puzzles and keep them exciting for everybody! Please avoid taking pictures or videos which disclose the answers to puzzles in any way, or which record hints given by your game master.Please avoid using flashlights of any kind, including your phone, as it interferes with the lighting in the game room.
The Yule Star and The Antidote are single room adventures.The Cursed Tomb, Legend of the Shoals, and Gates of Atlantis all contain multiple rooms. How many? You'll have to play to find out!
We offer a 10% discount to military and first responders like police, EMTs, and firefighters. Use promo code THANKYOU at online checkout and present your valid/current ID when checking in for your room. Note that this discount cannot be combined with any other promotion, and cannot be used to purchase a gift certificate or other merchandise.
We offer a discount of 10% to all teachers on escape room tickets. Use code THANKYOU at online checkout and present a valid/current photo ID when checking in for your adventure. Note that this discount cannot be combined with other discounts, and cannot be used to purchase gift certificates or merchandise.
We offer a 20% discount to students of the University of New Hampshire Durham campus with a valid/current ID. Use promo code UNH20% at online checkout and bring your valid ID to check-in. If ID is not valid, the 20% discount will be retroactively unapplied to your booking. Note that this discount cannot be combined with any other promotion, and cannot be used on gift certificates or merchandise.Additionally, we offer a 10% discount to students of Porsmouth High School with a valid/current ID. Use promo code ClippersRock at online checkout and bring your ID with you to check-in. This promotion cannot be combined with any other promotion or be used on gift certificates and merchandise.
Talk to your host about a discount if you enjoyed playing your first room and want to play a second! Your room selection will be dependent on the day's availability, and you may have to wait to play the room you choose.
We do not offer discounts or promo codes for The Yule Star.
While we make minor changes to our rooms on occasion, the overall core experience remains the same. We recommend previous adventurers to try out our other rooms if they're looking for a fresh and exciting experience!Gates of Atlantis was added to Monkey Mind Escape Rooms in May of 2025. The Yule Star opened in October 2026.
No, children who are under 16 years old must have a paying adult present in the room with them.
Game masters are typically authorized to give out 3 hints to adventurers who are struggling on a particular step of their experience. However, if you're having particular difficulty, you may be able to convince the master to give out more...
Yes, it is no problem for us to take pictures using your own personal phone. Simply request this from the host on your way out and he or she will help you out.
​The Cursed Tomb, The Antidote, The Yule Star and Gates of Atlantis are wheelchair accessible, but please note that there are some things in each of these rooms that are probably too high for someone in a wheelchair to reach. Assistance from an able-bodied individual is necessary for the wheelchair user. The Legend of the Shoals does have a door opening that may not fit a wheelchair, so please be cautious if booking this room.​ Our building does have an elevator, when your party enters from the Vaughan Mall side of the building. Our bathrooms are not wheelchair accessible.
We accomodate service animals of all kinds at Monkey Mind Escape, and you can bring them with you into the rooms with you.If you wish to bring your pet with you, such as your dog or cat, accomodations can be made under certain circumstances. Make sure you contact our front desk staff ahead of time to make arrangements if you would like to do so.
We do not have strobe lighting in any of our escape rooms. Our rooms do contain mild immersive lighting that may flash at times, so if you are particularly sensitive please speak with your host before playing to ensure you are comfortable.In addition, The Cursed Tomb and The Antidote utilize a stage fog generator similar to one you might encounter at a concert or live performance. Please take any precautions necessary and speak to your game master if you need more information.
Monkey Mind uses a variety of different fascinating techniques and technologies in order to present our adventures. Our staff is knowledgable, and familiar with the workings of the rooms, including electronics, prop maintenence, software, and just about anything you may have questions about. The staff you work with may or may not be familiar with the exact prop you have a question about, but please feel free to ask at the end of your adventure. You can always send an email to info@monkeymindescape.com if your staff is unable to answer a specific question.
Although we source elements like the scenario and major props from outside vendors, our rooms are themed in a unique and detailed way that makes them unique to Monkey Mind. Although you may have played a similar scenario elsewhere, you'll find that we bring a fresh take on the experience that makes it worth playing again.
Monkey Mind Escape Rooms was established in the summer of 2018. Ever since, we've been providing fresh and fun escape room experiences to adventurers in our location at 10 Vaughan Mall in Downtown Portsmouth NH.
If you're looking for a quick bite to eat, Cheese Louise includes offerings like artisinal grilled cheese sandwiches as well as lighter fare like salads and fries. Located at 76 Congress Street.If you're looking to sit down and enjoy what is popularly known as the best pizza in town, Flatbread is right across the street from us. Well-regarded for using fresh and locally sourced ingredients, its a good place to enjoy a classic Downtown Portsmouth night out. Located at 138 Congress Street.If a pub atmosphere is more your style, you can walk a little up the street to the Thirsty Moose Taphouse. Another classic Portsmouth favorite, here you can find classic pub food like burgers, as well as mexican favorites like tacos, not to mention an extensive selection of wine and beer. Located at 21 Congress Street.For a more upscale experience, the Cafe Mediterraneo could be exactly what you're looking for. A lively Italian dining destination, with a bistro-like atmosphere and including a full bar and wine list. Located at 119 Congress Street, this spot is a great place to spend a quiet Portsmouth evening.Just looking for a sweet treat? Check out nearby Kilwin's for the biggest selection of ice cream, sorbet and other desserts like fudge and candy apples in Portsmouth! Located at 20 Congress Street.Staff Picks: Mr. Wish Boba & Bubble Tea is right down the street in Vaughan Mall, and is a Monkey Mind favorite!
Monkey Mind Escape Rooms will be happy to reschedule your adventure if severe weather is predicted. We will try to remain open as long as electricity and internet providers are operating, and our staff can arrive/leave safely. Cancellations made within 24 hours will be issued a credit to be used at a later time. If you would like to reschedule your reservations, please call us at (603)498-8997 or email us at info@monkeymindescape.com.
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